Use the Powerpoint presentation but also look for further and deeper insight by using online resources to research your answers.
1) Internet risks – give examples of four things that can go wrong with a transactional site?
1) Internet risks – give examples of four things that can go wrong with a transactional site?
1. Your security could be comprimised because the transactional site you gave your credit card details or other details to may misuse them which intrudes on your privacy or costs you money.
2. You may pay for an item that is to be delivered to you from overseas, however you may never receive that item as the transactional site you used may have been a fake one.
3. You could be linked in illegal activities if your credit card is used to purchase illegal products such as drugs because your credit card details could have been stolen.
4. You could be overcharged for a product you purchased and it may be hard to get a refund onto your card especially if the transactional site you used isn't completely safe.
http://moodle.ballarat.edu.au/file.php/24/Topic1/Topic_1_Introduction_to_eBusiness.ppt2) Write down a definition for each:
a) E-commerce: E-commerce occurs when a customer purchases a product electronically rather than just face to face cash in hand. Without E-business you wouldn't have E-commerce because you need a business and products to be able to sell products electronically.
b) E-business: E-business is when a company or person advertises their business electronically and allows users to get details of their business from the comfort of their home or in some cases browse for items online.
3) What is the difference between buy side and sell side eCommerce?
Buy side E-commerce is when suppliers purchase products from a large company and then forward sell these products to their customers who inturn supply the public with goods. Sell side E-commerce is when a supplier sells their product to their customers (who may be a retailer) who inturn make money by re-selling the product to the public.
http://moodle.ballarat.edu.au/file.php/24/Topic1/Topic_1_Introduction_to_eBusiness.ppt4) Describe the different types of eBusiness
C2C: Consumer to Consmer such as eBay.
C2B: Consumer to Business such as any retail store like Priceline
C2G: Consumer to Government such as people providing feedback to the government
B2C: Business to Consumer such as a transaction occuring on amazon.com
B2B: Business to Business such as Media owned Emap business publications
B2G: Business to Government such as businesses providing feedback to government businesses and non-governmental organisations
G2C: Government to Consumer such as Local Government Services and National Government Information
G2B: Government to Business such as Government services and transactions
G2G: Government to Government such as exchanging information
http://moodle.ballarat.edu.au/file.php/24/Topic1/Topic_1_Introduction_to_eBusiness.pptC2B: Consumer to Business such as any retail store like Priceline
C2G: Consumer to Government such as people providing feedback to the government
B2C: Business to Consumer such as a transaction occuring on amazon.com
B2B: Business to Business such as Media owned Emap business publications
B2G: Business to Government such as businesses providing feedback to government businesses and non-governmental organisations
G2C: Government to Consumer such as Local Government Services and National Government Information
G2B: Government to Business such as Government services and transactions
G2G: Government to Government such as exchanging information
5) Which digital technology has the highest penetration rate? Explain and source your answer.
Mobile Phones have the greatest penetration rate with an estimated 90% of Great Britain people aged 16+ personally using one whereas 68% of Great Britain people aged 16+ personally use the Internet and 77% personally use digital or multi-channel TV.
Source: MORI Technology Tracker, January 2009. See http://www.ipsos-mori.com/researchspecialisms/loyalty/outlook-reports-february-2009/technology-tracker.ashx
6) List::Four drivers to adoption of sell-side e-commerce by business.
1) You avoid losing your share of the market to businesses already using e-commerce.
2) You still get sales but don't have to pay a staff member to assist the customer because their using the Internet.
3) Your business will be prepared for the future because the world is becoming a more digital world and having a presence on the Internet will allow your business to be prepared.
4) You will attract a new audience who may have never been customers at your business but since you've been on the Internet are regular customers. They may live overseas but have started to shop with your business because it's on the Internet.
http://moodle.ballarat.edu.au/file.php/24/Topic1/Topic_1_Introduction_to_eBusiness.ppt7) Four barriers to adoption of sell-side e-commerce by business.
1) Their may be a sizeable start up cost for your business and if your not a big business you may see the move as a risky one.
2) Your staff might not be as skilled because your business is online and their getting less face to face sales.
3) The running cost of being on the Internet may seem large and might be greater than the sales your doing on-line
4) You may believe that confusion may occur with sales over the Internet and that some customers won't receive what they have payed for meaning your reputation as a business could be at stake.
http://moodle.ballarat.edu.au/file.php/24/Topic1/Topic_1_Introduction_to_eBusiness.ppt8) How might a restaurant in Sturt Street Ballarat benefit from an online presence?
They would benefit because many people look for restaurants online because it saves having to search through the phone book looking for the name of a particular restaurant espeically if you don't know the exact name of the restaurant. Whereas if the restaurant was online, potential customers could use search engines to locate restaurants in Ballarat and they could view menu's or perhaps even read reviews to find where the best Chinese for example is in town. As well as this having an online presence doesn't require a staff member answering a phone and using their time trying to explain certain dishes available because the customer is able to visually see dishes if a menu is available on the website. Having a phone number on the website also allows customers to ring and perhaps make a booking which they wouldn't have been able to do without the aid of the Internet.
http://moodle.ballarat.edu.au/file.php/24/Topic1/Topic_1_Introduction_to_eBusiness.ppt9) What are some examples of Digital information??
Examples of digital information include the Internet, mobile phones especially ones that access the Internet which is becoming more and more common and digital television,
10) What is the semantic web? Are we there yet?
The Semantic Web is information that is understandable by computers so that they can perform little tasks such as finding information located on the Web. We're on our way there but there is still a vast amount of improvement that can be done but through technology such as Robotics, Robots are being able to do labour intensive jobs. (Manufacturing Cars at a car plant)
References
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